I cannot say how helpful Chris and his team are. We contacted them between the Christmas and New Year period with a non-urgent matter, Andy was here the within days to discuss our needs, and was very helpful polite and professional. We were given a couple of options (one less disrupting to our business), and once we had decided which way we wanted to go, the team were back to complete the work.
We even asked them to look at another job when they were here which they sorted without fuss.
All in all the lad’s were amazing, they were so understanding that we had customers that we need to serve, and worked round us.
I’d like to take this opportunity to thank Chris Lloyd and his team at TG Electrical for the fantastic work carried out on my private development.
From the first meeting with Chris, to discuss the requirement they were professional and provided great input and advice on our requirements to ensure we got the finish we were after.
This approach continued during first Fix and second Fix, with attention to detail and wonderful focus on customer satisfaction. The team were extremely considerate during work to fit in with our schedule. During second Fix they were very careful to ensure minimal impact on rooms that had received final painted finish.....I wish all trades were as considerate. Also when problems were experienced with faulty downlighter lamps, they were quick to respond and resolve.
The team attending onsite were always polite, professional in their approach and smartly turned out.
They are a credit to the TG Group and I have and will have no hesitation in recommending Chris’s team to friends and family
Just a quick note of appreciation for the extensive electrical installation you carried out at our new factory extension.
I cannot thank your staff enough for the way they conducted themselves during the install and the communication right from the very first point of contact has been excellent.
The quality of work has been second to none and we are so pleased with all aspects of the job. I would like to give a particular mention to Andy Birch who has been a pleasure to work with and his workmanship and professional manner is a credit to your company.
I would have no reservation in recommending your company for any future contracts you are looking to secure.